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Like to watch? Check out these videos of the author speaking about churn and fighting churn with data…

Analytics Vidhya

Using the latest simulation model, I gave an updated version of my Revenue & Churn talk for Analytics Vidhya’s Data Hour Webinar Series. This is a primarily technical presentation that covers revenue sensitive churn calculations and how to create machine learning features that capture the impact of revenue on churn.

“Vidhya” means “Correct Knowledge” in Sanskrit, and Analytics Vidhya is a leading community of Analytics, Data Science and AI professionals. They are truly building the next generation of AI professionals and it was an honor to speak for a group that I myself have used as a resource many times in the past.

Analytics Vidhya

Customer Cross

Recently I spoke with Tom from Customer Cross, the Custom Success consultants with the motto “Less Churn, More Revenue!” (gotta love the focus they show!) This presentation focused on the basics of data driven churn fighting for a less technical audience.

Speedify Live

I did an interview with Alex Gizis for Speedify Live, the Live Stream about Livestreaming! This one talks more about live streaming than fighting churn.

DataCamp

I spoke for DataCamp giving an Overview of Churn Strategy and Pitfalls For Data Science Professionals. I also spoke a bit about my new job at OfferFit

(Click the DataCamp logo or thats www.datacamp.com/resources/webinars/fighting-customer-churn-with-data; you will have to give DataCamp your email to watch the recording – DataCamp has lots of quality educational experiences and services so thats not a bad move…)

SaaStr Scale Teaser

This next teaser video is courtesy of SaaStr Scale – it was made to promote the Fighting Churn With Data session (see below for the full session video!)

SaaStr Scale Session on YouTube

Originally on December 9th, 2020. Probably the best video of my non-technical churn fighting tips yet (the source of the hype video!)

If the embedded video above didn’t work, use this link.

Churn Live Streaming on Twitch

I am now streaming regularly on Twitch, teaching the techniques from my book and listening to electronic music. Check out this recent video…

If the embedded video above doesn’t work, use this link.

Churn Video On Demand (VOD) on YouTube

You can also check out a library of my past live streams on YouTube! The videos are organized by chapter and cover the entire book, plus some bonus material that was not available when the book was published…

Zuora Subscribed On-line Churn Session Video

Subscribed Online brought together leaders from the Subscription Economy community to share winning strategies and practical guidance to grow your subscription business.

On January 15th 2020 I presented a non-technical summary of the topics in my book at Zuora’s Subscribed On-Line conference. So this version of the talk is meant for business managers, not really for data scientists.

The conference was great and there are many other great sessions to check out, all about building and running the world’s best subscription businesses!

Data Council of SF

The video of my first churn conference talk at Data Council SF Talk is on YouTube! This was a data engineering conference so it is more technical.

(Use this link if you can’t see the embedded video above

Data Council is the first community-powered data-platforms, science, & analytics event for software engineers, data scientists, deep learning researchers, and technical founders


Want to learn more? Check out my blog for more details…

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