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Category: Data Science

Machine Learning Churn Risk Forecasting, Part 2 

July 11, 2020 carlsgold

This article discusses using machine learning algorithms to forecast churn risks. Continued from Part 1, in which the XGBoost machine…

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Posted in: Data Science, Fighting Churn

Forecasting Churn Risk with Machine Learning, Part 1 

July 6, 2020 carlsgold

This post discusses forecasting churn risks using machine learning algorithms. In this article, I’m going to introduce the basic ideas…

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Posted in: Data Science, Fighting Churn

Customer churn probability

April 27, 2020 carlsgold

Calculating churn probability is an important part of fighting churn because of three key use cases: Evaluating which behaviors are…

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Posted in: Data Science

Customer Behavior Correlation and Churn

November 11, 2019 carlsgold

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Posted in: Data Science, Fighting Churn

Understanding Churn with Metric Cohorts

July 27, 2019 carlsgold

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Posted in: Data Science, Fighting Churn

Churn Feature Engineering

February 24, 2019 carlsgold

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Posted in: Data Science, Fighting Churn

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Recent Posts

  • Machine Learning Churn Risk Forecasting, Part 2 
  • Forecasting Churn Risk with Machine Learning, Part 1 
  • Customer Lifetime Value and Churn
  • Customer churn probability
  • Advanced Metrics for Customer Churn

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