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Author: carlsgold

Explainable Machine Learning Churn Prediction

March 31, 2021 carlsgold

In my previous post on Machine Learning for Churn prediction, I showed that Machine Learning models (ML also known as…

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Posted in: Uncategorized Filed under: AI, churn, explainable, machine learning, prediction

Machine Learning Churn Risk Forecasting, Part 2 

July 11, 2020 carlsgold

This article discusses using machine learning algorithms to forecast churn risks. Continued from Part 1, in which the XGBoost machine…

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Posted in: Data Science, Fighting Churn

Forecasting Churn Risk with Machine Learning, Part 1 

July 6, 2020 carlsgold

This post discusses forecasting churn risks using machine learning algorithms. In this article, I’m going to introduce the basic ideas…

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Posted in: Data Science, Fighting Churn

Customer Lifetime Value and Churn

May 30, 2020 carlsgold

Customer lifetime value (CLV) is the foundation of recurring revenue business models: you recoup the costs and profit from a…

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Posted in: Fighting Churn, Subscription Economy Filed under: customer value churn

Customer churn probability

April 27, 2020 carlsgold

Calculating churn probability is an important part of fighting churn because of three key use cases: Evaluating which behaviors are…

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Posted in: Data Science

Advanced Metrics for Customer Churn

March 1, 2020 carlsgold

In this post I’m going to explain why you need to use what I call “advanced” customer metrics in your…

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Posted in: Fighting Churn

Customer Behavior Correlation and Churn

November 11, 2019 carlsgold

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Posted in: Data Science, Fighting Churn

Understanding Churn with Metric Cohorts

July 27, 2019 carlsgold

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Posted in: Data Science, Fighting Churn

How To Create a Churn Dataset

April 17, 2019 carlsgold

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Posted in: Fighting Churn

Churn Feature Engineering

February 24, 2019 carlsgold

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Posted in: Data Science, Fighting Churn

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Recent Posts

  • Explainable Machine Learning Churn Prediction
  • Machine Learning Churn Risk Forecasting, Part 2 
  • Forecasting Churn Risk with Machine Learning, Part 1 
  • Customer Lifetime Value and Churn
  • Customer churn probability

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  • Data Science
  • Fighting Churn
  • Subscription Economy
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